06From first question to next steps

A considered process, from opening to installation.

Person at a kitchen table writing down details of a home project on a laptop

01Tell us what you are seeing

Start with your Queens ZIP code, the approximate number of windows, and a description of the project. Explain what is not working—or what you want to do differently. Let us know if you have photographs available.

Close-up of a white window frame and handle

02Define the window and the scope

Discuss the existing openings, your priorities, and suitable options. Measurements, product selection, and the work involved need to be established before the project can be finalized.

Exterior bay window with white frames on a residential home

03Plan the replacement

Once the scope and product selection are agreed, installation planning brings the practical details together: access, preparation, scheduling, and the work included in your proposal.

09Let’s start with your windows

Tell us what you would like to change.

You do not need to know the product name or have every measurement ready. Start with the property, the windows, and the problem you want to solve.